Entries in 'crm' (7)
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Android repairs cost operators $2bn a year
Google OS hardware generates twice as many customer care calls as iOS
MePlease teams with Get Satisfaction on mobile rewards project
Reach and Reward service should make it easier for brands to set up MePlease's loyalty programmes.
29 per cent of UK consumers participate in operator loyalty schemes
Even though 73 per cent are members of their non-mobile equivalents.
Upstream: Consumers prefer operator marketing to Groupon
Says 70 per cent of US smartphone owners are interested in carrier offers, against 11 per cent in 'high-profile daily deal' sites.
Buongiorno launches prepay reward programme with Proximus
Play&Gold offers real time rewards to Pay&Go customers of Belgian operator.
