AT&T has reached a settlement with customers over claims of unauthorised charges from D2C firms.
The settlement, preliminarily approved by a Georgia court on Friday, entitles AT&T Mobility customers to receive refunds. It relates to over a dozen lawsuits that were filed throughout the country that alleged there were not adequate safeguards in place to ensure that customers are only billed for services they agreed to purchase.It could prove a benchmark for the mobile content industry in the US. Verizon, Sprint and T-Mobile currently face similar lawsuits. Attorneys Jay Edelson, Myles McGuire and Scott A. Kamber of KamberEdelson, who represented the class action, said: “This is both a great result for the class and should put a lot of pressure on other carriers to demonstrate that they, too, are serious about their customers’ welfare.”
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