App of the day: My O2 Android

Phone management stuff crammed into one user-friendly client.

O2 UK was among the first operators to see the value of an app that gives consumers a chance to monitor and control voice and text allowance, data consumption and more.

It launched the My O2 iPhone App in late 2009, which achieved almost two million downloads. 

The Android version, built by MIG, includes the same user interface as the iPhone version and also features a simplified ‘Help’ section and a new ‘Extras’ section which gives users information on customer loyalty programmes such as O2 Priority Moments and other O2 related content.

In addition to this it also allows O2 customers to natively monitor their own data consumption, as well as manage their data bolt ons.

Niki Fearns, senior self service experience manager at O2, said: “Customer centred design is at the heart of our approach to self service and the My O2 app.

"Our customers have been asking for native data consumption for a long time and not only can we now fulfil this but we can also provide the app on another software platform, Android."

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