Apple defends iPhone app approval process

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Apple defends iPhone app approval process

Phil Schiller reveals 10% of rejections are for "inappropriate" apps

Apple SVP of worldwide product marketing Phil Schiller has defended the company's approvals policy for iPhone apps, saying it's essential to build trust in the App Store from customers.

"We've built a store for the most part that people can trust," he tells Business Week.

"You and your family and friends can download applications from the store, and for the most part they do what you'd expect, and they get onto your phone, and you get billed appropriately, and it all just works."

In the interview, Schiller reveals that 90% of iPhone app rejections are due to technical bugs or issues, while 10% are rejected for other reasons - for example apps that steal personal data, help users break the law, or which contain "inappropriate content".

Of course, many of the complaints from iPhone developers about the approvals process have been about exactly what Apple defines as "inappropriate" - and whether it explains this clearly enough.

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Schiller also says Apple pays great attention to trademark infringement within iPhone apps.

"Sometimes other companies come to us saying they've seen their trademarks used in apps without permission. We see that a lot."

That comment may raise a wry smile among Google execs, given that this weekend, an app called Google Wave that wasn't made by Google went live on the App Store.

Not the explanation we are looking for

posted by Frustrated Nov 23, 2009 at 7:46 pm
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Frustrated

What I want to know is how Apple can justify some of the calls they have made on what is/isn't "inappropriate" and how there are pretty much no guidelines available for getting through the approval process as quickly as possible. It seems to me that Apple "doesn't get" how to treat their developers for the iPhone platform and has alienated a number of their good developers in the process.

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LIAR

posted by Cris Nov 23, 2009 at 9:58 pm
2
Cris

Then why not provide App developers real feedback, rather than vague responses?

Apple's simply does a delay tactic which is purposeful to put companies out of business that may encroach on what Apple considers is their territory.

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