News
mBlox launches 'early warning system' for dodgy billing
Tim Green Sep 17 2008, 12:04pm
Transactions giant mBlox has launched mBlox Detect to ID suspicious patterns of billing traffic.
The UK launch will act as an early warning system to help mBlox quickly identify instances where customers using its network may not be in compliance with service provider regulatory requirements. It will then alert watchdog PhonepayPlus.
The traffic analysis will be run periodically across mBlox’s network and will help staff identify possible breaches by customers of their contractual obligation to observe all operator and regulatory requirements.
It’s yet another example of the industry’s aggregators upping their commitment to security in order to avoid further consumer complaints and regulator clampdowns. MIG and Oxygen8 have announced similar measures recently.
Jeff Clark, CEO of mBlox, said: “Recently there has been a worrying rise in the compliance failures by mobile content providers. While many of these are accidental breaches, this is not something that can continue for the good of the consumer and the good of the content industry as a whole.
“mBlox Detect will enable us, for the first time, to identify certain suspicious traffic patterns or instances of genuine error by mBlox customers at the earliest possible moment. We believe that this capability will greatly enhance the ability to protect consumers and for PhonepayPlus to ensure compliance by our customers with their obligation to respect the PhonepayPlus Code.”
