75 per cent of lost, damaged and stolen mobiles uninsured | Mobile Industry | Mobile Entertainment

75 per cent of lost, damaged and stolen mobiles uninsured

75 per cent of lost, damaged and stolen mobiles uninsured
Daniel Gumble


Industry / Market Data / March 1st 2013 at 10:57AM

Are you one of the UK's more feckless mobile consumers?

The ever-accelerating development of mobile capabilities over recent years has seen our handsets play an absolutely crucial role in our day-to-day lives. Yet, despite being so firmly attached to our handsets, it seems that many of us are still willing to forgo insuring our devices for the sake of a few extra pounds each month.

A recent poll by mobile phone insurance site MobileInsurance.co.uk saw 2,467 UK adults participate in a study that delved into their experiences when it came to having their devices stolen, lost or broken.

81 per cent of respondents stated that they had indeed had a phone lost, stolen or broken, yet a whopping 74 per cent of these were not insured at the time.

When asked why they had failed to insure their phone, 21 per cent said that they thought if their device was damaged or lost that it would be covered under warranty.

42 per cent said that they ‘hadn’t got round’ to getting insurance, while 17 per cent merely assumed they wouldn’t need it.

Each of the respondents who had experienced their mobile phone becoming lost, stolen or damaged whilst the handset in question was uninsured, was asked how much money, if any, they had been required to spend afterwards to resolve the issue. The average answer was around £145.00, when taking into account the amounts stated for replacement phones and repairs.

Jason Brockman, director at MobileInsurance.co.uk, said: “It’s still unbelievable to think that the majority of mobile phones out there continue to go uninsured. I’m sure plenty of people would agree that it’d be hard to imagine life without our handsets these days; it’s hard to think back to a time when not everyone had a phone that could connect to the internet, take high quality photos and much, much more.
“This poll has shown that if, like the majority of people, you risk not getting an insurance policy for your handset, you could end up hundreds of pounds out of pocket if something goes wrong. Hopefully, of course, nothing will go wrong – but the fact that 81 per cent had experienced a lost, stolen or broken phone at some point doesn’t bode well for anyone else.”

* Like what ME does? Make sure you sign up to our free daily news headline service by clicking here. You can also follow/like us on Twitter and Facebook.